Do self-service technologies affect interfirm relationships? A B2B perspective

Do self-service technologies affect interfirm relationships? A B2B perspective

While considerable literature examines business-to business (B2B) relationships, the impact of technology on these relationships has lacked attention. IT has impacted the way businesses operate in a B2B context as well as influencing services by altering the way services are delivered. To understand the way in which Internet technology has impacted these B2B services, it is essential to examine...

Do Larger Firms Have More Interfirm Relationships?

In this study, we investigate interfirm networks by employing a unique dataset containing information on more than 800,000 Japanese firms, about half of all corporate firms currently operating in Japan. First, we find that the number of relationships, measured by the indegree, has a fat tail distribution, implying that there exist “hub” firms with a large number of relationships. Moreover, the ...

The Impact of Intra- and Interfirm Collaboration on Service Innovation in B2b Firms

Service innovation is recognized as a fundamental source of competitive advantage in B2B settings, with positive effects on customers, business partners, employees, and society. Scholars have pointed out that innovation does not result from a single economic actor but from a complex process in which a range of actors interact. Previous studies on service innovation in B2B highlight the integrat...

Interfirm Alliances: A Collaborative Entrepreneurship Perspective

Developing Successful B2B Relationships

described how the Internet enables a new supply chain paradigm, a push-pull paradigm that replaces the traditional push model. In the past, most companies operated by forecasting long-term demand, mass-producing inventories of product to fulfill the anticipated demand and then "pushing" the inventories on to the customer. The disadvantage of the push model is that production decisions are based...